British Airways Cancellation Policy

British Airways Cancellation Policy

British Airways’ cancellation policy can work wonders for travelers if they correctly know how it works. Most passengers are quite worried if a sudden change appears such as a cancellation of a flight with the airline.  Isn’t it a time-consuming and stressful task? Well, who loves long call holds and browsing through dozens of pages to find a single cancellation and refund form? Right? But this is not the case with the British air way if you know the policy beforehand.

British Airway, abbreviated BA, is a British airline established in the United Kingdom. They have a wide flight range and fly both domestically and internationally. Suppose you have booked a British Airways ticket and are unsure about your travel plans. In that case, you should absolutely read the following article to learn about the airline’s restrictions and rules, as well as the trips and tricks for no cancellation fees.


There are numerous explanations for why you may need to cancel your travel ticket. In this scenario, one should become acquainted with the policies of the airlines with which they are booking flights. If you wish to cancel your reserved ticket with British Airways, the following rules and guidelines will help you fly easily and affordably.

  • According to the BA cancellation policy, the airline will cancel your flight if you do not show up at the airport.
  • Passengers are only allowed to cancel online for those flights which are confirmed.
  • There will be no cancellation fee if the bought British airway ticket is canceled within the 24 hours window regardless of the flight class you choose.
  • It is important for you to cancel your ticket if you are not flying with the airline for the next passenger in need.
  • BA will not provide you a full refund back to your account if you booked a Nonrefundable British airline ticket.
  • Cancellation fees are totally dependent on the fares and also the mode you are choosing to cancel the flight.
  • If any cancellations or flight delays are caused by the British airline then all passengers will be eligible for a full refund.
  • You can cancel your British Airways ticket 3 hours before the flight departure. If you get late then this time span then, for the canceled flight no refund will be provided.
  • British Airways offers you various ways to cancel your flight but the charges for cancellation are different for each method.
  • British Airways understand there are some conditions not in our hands and in such situations they provide free cancellation and refund.

How to cancel a British Airways flight

How can I cancel my British Airways flight booking? This is one of the most frequently asked questions by worried flyers. According to the British Airways cancellation policy, a passenger may cancel their ticket in one of four ways. However, the cancellation fee for each method differs. To cancel your British Airways flight ticket, you can do so using any of the methods listed below.


According to the British Airways cancel flight policy, the cancellation for flight tickets can be made online at the official website. Follow the below step to cancel your British Airways flight.

  • Visit the official website of British Airways
  • Click on the “Manage Flights” tab and then select the “My Booking” section.
  • A webpage will open here you need to fill in the details of the flight and log in to your account.
  • Details of your booked flight will be shown. Here click on the cancel flight option.
  • A list of details will be asked of you. Fill them up and complete the BA cancellation process on your end.
  • A refund button will be shown after you have made the cancellation. If your canceled flight ticket is eligible for a refund then you can fill out a refund request.
  • You will receive a mail from British airways which will confirm your cancellation with the airline
  • Your flight is now officially cancelled.

Via a call

British airway ticket cancellation policy states that you can easily cancel your flight ticket without browsing through pages by calling the customer care executive free of cost phone number is available 24 hours for 7 days. The executive will help you to cancel your flight but remember there is an additional service cost added when you make a cancellation.

Before calling the airline make sure to have all the details and documents as the executive will make the cancellation on the phone while communicating with you.

At the airport

You have still another choice to change or cancel your flight reservation with British Airways. According to British Airways, you can cancel your flight ticket at the airport itself if you have already arrived at the airport and are unable to proceed with your trip due to an unexpected change. So, even if you have checked in for the BA fight you may still cancel it.

To cancel your flight at the airport, go to a British Airways counter and ask the customer service representative to make the cancellation for you, and you also need to explain your reasons in detail. If you appear at the desk before three hours, you will receive a full refund; if not, you can explain your lateness and request a reimbursement from the airline.

Remember the cancellation fee of British Airways at the airport is more than any other cancelation method. To cancel your flight you need to pay this fee and then only you can ask the airline for a refund.

Via mobile app

British Airways has its own app, which is accessible in both the Google Play Store and the Apple App Store. The app offers all of the features and allows you to make changes to your booked flight ticket with the ease of your hand. You can cancel your reserved British Airways flight via the app itself, according to the cancellation policy. You may do so using the app’s live chat feature or by going to manage booking, selecting the flight, and then clicking on cancel.

British Airways cancellation process 2022


Avois in British Airways are the reward points provided by the airline to their Executive club members. You can gain these Avois points by traveling with the airlines, hotels and much more.

If you have booked your flight ticket with these Avios reward points and now do not wish to travel then yes, you can cancel these tickets as they are refundable in nature but you will be charged a cancellation fee. British Airways brought back the cancellation policy after the hit of covid-19 to provide their flyers with an easy and risk-free cancellation.

You can cancel your booked Avios British Airways flight by following these points:

  1. Login to your British Airways account.
  2. Click on “Manage Booking” and click on the flight booked with Avios.
  3. Select the flight and then, click on “Cancelling your booking” present at the bottom on the webpage.
  4. A consent form will appear. Here click on the box marked with the Asterisk and click on “Continue”.
  5. A refund window will open and the cost of cancelation will be shown.
  6. As soon as your cancellation request is accepted by the BA airline. The Avios points will be transferred back to your account.

Note: British Airways flights booked with Avios reward points can only be cancelled online.


British airlines understand unwanted conditions and always works in the favor of their customer. British Airways cancellation policy states that if you are ill or have any other medical condition and now can not travel with the airlines then you are allowed to cancel your flight without any cancellation fee.

To claim a free cancellation with British airline you should share the documents with the airline to justify your case.

Holiday Package

According to the British Airways cancellation policy, you can only change your booked holiday package by calling your local representative. Package cancellation is not possible online or by any other means.

Furthermore, you have the option of canceling a single ticket from the BA trip package. There will be a cancellation fee, and the remainder of the money will be refunded back to your payment account.

Moving ahead, if you want to reduce some days from your booking then this is not possible. Customers of British Airways are not permitted to do so.

If you have any further questions about your vacation package or wish to make changes to it, you can contact customer service or your local service provider.

Lost tickets

Thousands of travelers call British Airways to report losing their flight tickets. Therefore, British Airways developed a similar cancellation policy to aid its customers.

If you’ve misplaced your ticket, get in touch with the airline and explain the situation. Here is the procedure to be followed.

  • Notify the airlines of the missing ticket and give them documentation proving you booked it.
  • You will be required to pay a fee before the British Airways can begin the process.
  • Ask your support desk representative to complete a refund form, too.
  • Your request will be granted if the airline determines that your flight ticket is genuinely lost.
  • Your old flight ticket will be cancelled by the airline after your request is approved.
  • Your account will be credited with the reimbursement for your previously cancelled flight once the ticket has expired that is after the flight has taken off.

Note: Additionally, you must certify to BA Airlines that you are prepared to cover the cost of your lost ticket if it becomes the subject of fraud.


British Airways imposed different travel restrictions due to the Corona Virus. According to the norms and regulations for covid 19, BA requires a covid test before the travel if you are not completely vaccinated, and they must be uploaded with the other documents when booking the flight. British Airways typically takes 12-16 hours to verify your covid test documentation.

Furthermore, if you are completely vaccinated, you will be allowed to fly with the airlines without having to go through a covid test, but you must provide your vaccination certificate.

Moving on, if you or anybody you came in contact with acquired corona, you can request the airline that your flight should be cancelled. The airline will cancel your ticket without charging you any additional fees, and a full refund will be sent to the original mode of payment. However, you must provide the airline with a government document confirming that you are covid positive.


According to British Airways’ cancellation policy, if a member of your family dies and you are unable to board the flight, the airline will allow you to change your travel to a later date or you can request that the airline cancel your BA flight and return the money back to your account.

Or if the passenger dies then the airline will provide a full refund back to the companions account. While, If the flight was booked with Avios and the passenger dies then the flight booked avois or other Avios points in the British account will be canceled.

Please keep in mind that you must provide the airline with proof of death in order to cancel your flight and receive a refund.

Flexible ticket

If you are unsure about your trip, British Airways offers one of the greatest features. The airlines provide flexible refund tickets which have free cancellation and refund policy. According to the most recent British Airways cancel policy, if you cancel your flexible ticket, you can opt to get a refund in the original mode of payment or in the form of vouchers.

Economy Class

British Airways offers two types of economy fares tickets: basic and standard. Both of these tickets are non-refundable. According to the cancellation policy, an economy fare, whether a basic or standard ticket, does not provide a return if it is canceled by the flyer. Moreover, the rules for the Premium economy are also the same as that of the basic or standard economy.

Business Class and First Class

According to the British Airways cancellation policy for business class and first class, you can cancel your ticket but will be charged a BA cancelation fee. The penalty for canceling your business and first class ticket on the British airline is more than that of the basic economy. These BA business-class and first class flight tickets are non-refundable, thus you cannot request a refund after the 24-hour window expires.

Long haul

Eva air’s long haul international flights have the same cancellation policy as any other flight. If you cancel your flight within the 24-hour window, the airline will not charge you a fee; otherwise, the airline will charge you a cancellation fee. While the refund policy of these long distance journeys is entirely dependent on the tier you select. If you are eligible for a refund, you must request one while cancelling your BA flight.

Short haul

The cancellation policy for Eva air short-haul flights is the same as for any other journey. Passengers on domestic flights can cancel their flights regardless of tier or trip (one way or round trip).


BA airlines allows you to amend or cancel your return travel ticket. However, this should be done before to departure of the trip. The cacnellation or change fee on British Airways increases as you approach closer to your departure date.

British Airways 24 Hours Cancellation policy

You can easily cancel your British Airways flight ticket within the 24 hour time window, according to the airline’s 24 hours cancellation policy. This is one of the nicest benefits offered by the airline, as the airline’s other policies are somewhat strict. If you want to cancel your BA ticket within 24 hours, you have two options: online or by contacting airline.


  • One of the best way to get a free cancellation is by cancelling your British air flight ticket within 24 hours of booking the flight.
  • If you cancel your BA airline ticket within 24 hours, you are entitled to a free cancellation, according to the policy.
  • Furthermore, the refund will be returned to the initial mode of payment without penalty.
  • If you cancel your flight within 24 hours, regardless of class tier or trip type, you will receive a free cancellation and a full refund.


If the cancellation window of 24 hours has passed, the airline will charge you a cancellation fee regardless of the type of ticket you hold, according to British Airways guidelines. When it comes to cancellations, British Airways has pretty severe restrictions. If you want to cancel your British Airways flight, you should do it as soon as possible. The cancellation cost rises as the travel date approaches.

British Airways No show policy

The British cancellation policy for no-show passengers specifies that if the passenger who was boarding the BA flight does not appear at the boarding time, the flight will be cancelled and no reimbursement will be issued to the traveller regardless of the class they chose.

Furthermore, if you know you will not be able to be at the airport in time for boarding, you can make changes to your BA ticket; however, this must be done at least 24 hours before the flight’s departure.

British Airways cancellation fees

Read through the following information if you have a flight reservation with British Airways and decide to cancel it because of any reason, as BA levies a cancellation fee to cancel a trip.

If you want to cancel a non-refundable ticket for an international or domestic flight, British Airlines will charge you a cancellation fee and extra service fees.

Now, depending on how you decide to cancel your flight, BA has different cancellation fees. Read through to know about the charges through different method.

  • Online: If you cancel your British Airways flight tickets online, there is a cancellation fee of:
    Non refundable: $10
    Refundable: Free
    Additional service charges will also be imposed.
  • Avios: If you want to cancel your British Airways reservation that you made using Avois, you will be responsible for paying a cancellation fee of about $42 in addition to the airlines’ service charges.
  • Phone Call: Calling the customer service representative is another approach to cancel your flight with British Airways. If you decide to cancel using this method, the cancellation price for your flight will be $25 plus any applicable service fees.
  • Airport: Compared to the other methods, cancelling your flight reservation at the airport will cost you the most money. British Airways charges a service fee and cancellation fees of $35 when cancelling at the airport.
  • The total fee of the cancellation might range from $100 to $500 if you cancel your flight after 24 hours.
  • The airline does enable you to cancel with a cancellation fee based on the class and length of the trip if you have a last-minute change in plans or urgent work arises. The airline will charge you $100 to $400 for cancelling.


British Airways Refund Policy

In comparison to other carriers, British Airways has very diverse refund policies for booked flights. Reading through the BA refund policy first this will help you with the rest of the procedure and save you money if you want to book a one-way or round-trip flight but are still unsure about your holiday trip.

Am I eligible for Refund?

  • If you have a combination of non-refundable and refundable ticket from British Airways, this sort of ticket will be regarded a non-refundable ticket overall, according to the refund policy. As a result, if you request a refund, only the taxes on the booked airline ticket will be refunded.
  • If you hold a non-refundable ticket and cancel it, you will only receive a tax refund under the tax refund category.
  • If you have a refundable ticket, you will be refunded the full amount of the refund plus any additional money you spend on any additional service. However, there will be cancellation service cost.
  • Another approach to avoid the return cacnellation is to purchase insurance and YQ fuel. If you booked your BA flight using these, a refund is provided for non-refundable tickets after service changes, cancellation penalties, or YQ penalties. For refundable tickets, the entire amount will be transferred back, whether in cash or YQ.
  • If you paid for your flight with a credit card, and are eligible for a refund. The refund will be given to your old register credit card number rather than the card used to make the payment.
  • If you have asked the BA to provide you the voucher for the cancelled flight then no refund will be provided to you.

How to claim a British Airways Refund?

According to the policy, you can claim your BA refund online. All you have to do is fill out a refund form after receiving the cancellation confirmation email from the airline.

To claim your refund, follow the steps below:

  • Go to British Airways’ official website and select “Help.”
  • Now, go to Booking and choose Delays, Cancellations, and Refunds.
  • After that, click Start a New Complaint.
  • Fill out all of the flight details, including the reason for cancellation and a refund request.
  • After completing the refund form, click Submit.

How much time does BA takes to refund?

Following the completion of the reimbursement form and acceptance by the airline. It takes nearly 7 days for the BA to return your money.


If your flight is cancelled or delayed by the airlines, BA will provide you with a compensation. The compensation amount has already been determined by the airlines, and if your flight is cancelled by British Airways, you can fill out a compensation form and request a voucher or money.

You can file a reimbursement claim for a 6-year-old ticket. You may seek reimbursement from the airlines under the following conditions:

  • Canceled flight
  • Flight delay
  • Distance
  • Late departure
  • Late landling
  • Delayed baggage

How to claim BA compensation?

If you want to claim British Airways compensation, you can do so by filling out an online form. After completing this form, airlines will review your complaint and contact you via phone or email.

Alternatively, you can write to the airlines at:

British Airways Customer Relations

EU Compensation Claims

PO Box 1126



United Kingdom

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