EVA Air Cancellation Policy

EVA Air Cancellation Policy

To make travelling more easy and more economical Eva air way has started Eva Air Cancellation Policy which allows you to cancel your flight at any time from any where without paying any additional fee. But some of the EVA flight cancellations are dependent on the origin of the flight so make sure to read through the cancellation policy and get full knowledge about airlines to save your money.
One of the most well-liked airlines, EVA Air is renowned for the decisions they make just for the convenience and advantage of the traveller. Evergreen Airways, often known as EVA Airways, is an airline with its base at Taoyuan International Airport. Additionally, since it is the most popular airline among passengers, it currently links more than 40 locations worldwide and travels both domestically and internationally.  


When cancelling flight reservations, Eva Airlines has established various rules and regulations for their passengers. You must follow a few steps established by the airline for efficient and proper working by the airline whether you are cancelling a round trip or one-way flight for yourself, your child, or even your lovable dog. Read below to learn more about Eva’s flight cancellation rules and guidelines.:

  1. One week prior to departure or before takeoff, EVA Air offers free cancellation with no penalty fees for flights to or from the USA.
  2. There will be no cancellation fee if you cancel your EVA Air lines reservation for any domestic or international travel within 24 hours of booking.

How to cancel a flight on EVA Air?

How can I cancel my Eva Air flight is one of the most common queries from passengers. Eva Air is aware of your last-minute change in plans, and they have offered you three convenient options to simply cancel your ticket and, in most circumstances, receive a refund. Not only can you cancel your ticket at the airport, but you can also do it online via the web, or the easiest and quickest of all by calling the airlines and cancelling the flight whether for your personal,one-leg, minor or group reservation hassle free.
If you want to cancel your group reservation with Eva Air, you can only do so by calling the executive at the EVA Air cancellation number. The EVA cancellation number differs from region to region. To contact an EVA air customer service representative about a flight cancellation for your region, click on “cancel EVA flight” and then, enter your country. A phone number will be provided to you for your state by the airlines.

Now let’s go through the three ways in brief through which you can cancel your Eva air flight.


Eva flights can be cancelled online from the comfort of your home. Yes, now you can easily cancel your EVA air lines flight booking online at the official website of EVA according to the Eva air cancellation policy. Eva has worked hard to make its website most user friendly as possible and within a few easy steps, you will be able to cancel your flight on your own. To cancel your Eva air flight online follow the following steps.

  1. Go to the EVA Air official website, select Manage, and then click Cancel Flight.
  2. A new page will appear allowing you to log in to your account by entering your first name, last name, and booking reference.
  3. Select the flight you want to cancel and click on “Continue”.
  4. Your flight will be cancelled, and you’ll get a confirmation email at the e-mail address you provided.

At the Airport

You can also cancel your Eva air flight reservation at the airport. Plans change by the second, and we sometimes wish we weren’t at the airport waiting for the plane. Eva recognised such scenarios and began accepting cancellations at the airport as well. According to the Eva Air cancellation policy, if you want to cancel your trip offline that is at the airport then, you must do it at least one hour before the flight’s departure. The executive at the airport will assist you in every scenario whether for cancelling or changing your flight reservation.

Through call

To cancel your Eva Air journey, contact the airline (available 24 hours 7 days) directly and ask them to cancel the ticket on your behalf. Remember that you can only cancel your flight up to an hour before takeoff; otherwise, the ticket will become void if it is non-refundable, and if it is refundable, the amount will be paid back to your account once requested.
Eva’s cancellation phone number varies per state, so double-check your dialling number before standing in long call lines hold. Also, the customer service representative will cancel the ticket while coordinating with you, so be prepared with the documentation when you call the airline.
NOTE: Eva’s cancelation policy states that you can choose any method for cancelling your flight and the fee associated will the flight cancellation will be the same regardless of the method chosen by you.

24 Hours Cancellation Policy

Before 24 hours

As per Eva Air flight 24-hour cancellation policy, there are no cancellation or any other additional fees added if you cancel your flight within 24 hours after booking. However, at least 7 days (168 hours) before to the Eva flight’s departure, the ticket must have been purchased and cancelled.
Additionally, the Eva 24 hour cancellation policy rule only applies to flights that originate in or leave from Canada or the USA.
Furthermore, you will be eligible for a full refund if you cancel your Eva flight within the allotted 24-hour period. In this situation, the reimbursement request needs to be submitted by the same day.

After 24 Hours

When the 24 hours window closes the Eva ticket can be cancelled till the time of departure but will hold a cancellation fee and also a refund request fee.

Eva Airways No Show Policy

Eva Air has a very restrictive cancellation policy. If a person does not show up at the airport or cancels their flight reservation before it is scheduled to depart then this scenario comes under Eva no show policy.  According to this policy, if such a circumstance occurs, the airlines will cancel your flight reservation for Eva, and you will be responsible for paying a penalty price that will entirely depend on the type of ticket you bought—whether it was refundable or a non-refundable ticket. Every ticket fare carries this penalty amount.
You can know how much Eva will charge you for not showing up by quickly calling the airlines. Further, you can pay up the charges through umpteen of ways.

Eva Air Ticket Cancellation Policy

The eva cancellation policy varies by fare class. If you don’t cancel your flight within the allotted period, Eva does charge you a refund and cancellation fee. Learn about the below cancellation policies for various classes:

Laurel Class

The EVA Airlines’ finest cabin class Laurel Class is available on their fleets of Boeing 787 and 777-300ER aircraft. Free checked baggage, free seat selections, a private and comfortable place, excellent inflight dining and wine selections, cuisine, and other amenities are all available with these seats. According to Eva Airlines’ Royal Laurel Class cancellation policy, if you cancel your EVA seat, you would be charged a cancellation fee. Also, while making a refund request the refund fee will be chargeable.

Business Class

Your Business Class Mobile Office (available on Airbus A321 fleets) is well worth the money. These are the most user-friendly seats, with modern seats and a power outlet at each seat. Eva’s cancellation policy for business class indicates that you can cancel your flight 60 minutes before departure for a cancellation charge. In addition, a refund request for the cabin should be made as quickly as possible after the flight is cancelled.

Economy Class

Eva airline’s economy ticket is regarded as one of the most cost-effective options for frequent flyers. Cancellation is permitted for a Premium Eva economy class ticket; however, if you have a discounted ticket, no refund will be provided.

Award ticket

You can use your earned Award points, also known as Infinity MileageLands, to book a flight with Eva. However, the Eva air award ticket cancellation policy indicates that there is a cancellation fee. After requesting a refund the miles will be refunded back to your account and ahead can be used to book your next travel. Furthermore, the new Eva air cancellation policy waives fees for Silver, Gold, and Diamond members.

There are further new more condition in which you are allowed to cancel your Eva Air flight

Due to Covid

After the hit of the deadly coronavirus, the airline bends its policies for making travelling easier for flyers. If you fly with EVA air, the requirements for a covid 19 test, admission procedures, and quarantine duration will vary depending on where you are traveling.
Also, if you have a Corona and are now unable to book a flight, you can call the airline and they will assist you in booking a journey later and your ticket will remain in an open state or else you can ask them to cancel your Eva flight and obtain a refund.

Bad Weather

Eva air cancelled my flight what should I do? Well, most people get devastated if the airline itself cancels the flight. Eva Airways has also worked hard to provide their passengers with the finest possible comfort, and most flights are cancelled by their end because of bad weather. If Eva Air cancels your flight they guarantee a full refund to the original source of payment. Also, if a flight is delayed due to severe weather, compensation per seat is also offered.


If there is any medical condition, illness, or death in your family and you can not board the flight then according to the Eva airlines policy for cancellation you will fall under no show category and your flight will be cancelled by the airline itself.

After check in

According to the Eva cancel policy, you can cancel your flight once you check in, but only if you do so one hour prior to the flight’s departure. Afterwards, cancellations cannot be made.

Eva Air Cancellation Fees

Eva is one of the best airlines to fly with if you are sure about your travel. Their cabin classes are considered to be the best and most luxurious of all. When it comes to cancellation then Eva airways have a lot of cancellation fees associated with it.
Eva air cancellation fees are totally dependent on the type of cabin you are flying in and also, the destination you are travelling to. Mostly the cancellation fee for Eva’s domestic flight travel is $50 and for international trips $100. And if you have booked your flight with awards and did not cancel them within 24 hour then, your travel miles will be transferred back to you after you pay the cancellation penalty of $50.

EVA Air Refund Policy

One benefit of using Eva Air is that their refund policies are well-organized and simple to access. Eva airline issues you a refund for cash and check payments within twenty (20) days of receiving a complete refund request, and for credit card payments within seven (7) days. Additionally, the cost of any optional services you purchased and added will be redeposited into our account. However, if you cancel your flight after 24 hours, they will charge you a price; moreover, if you request a refund by filling out a form and contacting the airline within 24 hours of booking, there will be no refund service fee.
If you have booked your ticket with Miles then you can cancel your flight and request a refund. The miles that you used will be transferred back to the account from which the reservation was made.
For requesting a refund for a flight booked with award tickets you need to call Eva customer care as the system on the official site does not support refunding forms for such tickets. The Eva customer care executives will help you with the refund request and further processing

How to request Eva Air for a refund?

If due for any reason you were not able to travel you can ask the Eva airline for a refund regardless of the type of tier you are travelling on. There are two ways through which you can ask the airline to provide you with a refund for the cancelled flight.


Visit the official site and log in to your account.
Now click on “Plan &book/ Book Online” and select “Refund application/Enquiry”
Fill in the form and request a refund.

Through call

You can simply call Eva airlines and after providing your details you can request them to fill out a refund form on your behalf.

EVA Air flight compensation

If the cancellation and delays are caused by the airline, you are entitled to reimbursement and compensation under the Eva air cancellation policy. The compensation amount varies depending on the scenario. Continue reading to find out how much your flight compensation will cost.

Cancelled by EVA

If Eva Airways cancels your flight less than 14 days before it is scheduled to depart, you will be compensated $700. Furthermore, if an alternate flight is available, the airlines will offer you to fly on it and if you choose to travel then no compensation money will be provided.

Delayed Flight

If the flight is delayed by 3 hours or more before departing then according to the Eva air ways compensation policy a compensation of up to $700 will be provided per person

Moreover, Eva airways also have a compensation policy for late flight land off that is if you arrived at your desired destination late than 3 hours then also compensation up to $700 will be made by the airline.



Distance Compensation
All flights under 1,500 km Up to $250
Internal EU flights over 1,500 km Up to $400
Non-internal EU flights between 1,500 – 3,500 km Up to $400
Non-internal EU flights over 3,500 km Up to $600


Note: The compensation is dependent on the person whether a minor or an adult. You can also easily check the compensation that you own by Eva airline by clicking on “Know your compensation amount” All you have to do is fill in your flight details and your amount will be calculated.


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